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Shipping & Returns

Shipping Policy

  • FREE GROUND SHIPPING USPS PARCEL POST to contiguous United States.  Orders requiring multiple packaging and excessive weight may incur handling fee. Please allow up to 7 days for delivery. 

To qualify for free shipping, your order must total $50.00 before tax is added.  Excludes rod and trolling motor orders. 

 



FEDEX

Orders ship the same day if they are received by 1:00 p.m. Central Standard Time.

The shipping charge reflected on your order confirmation e-mail will be the correct shipping cost.

  • FedEx Priority Overnight: Delivery by10:30 a.m., next business day.
  • FedEx Standard Overnight: Afternoon delivery, next business day.
  • FedEx Express Saver: Afternoon delivery, third business day.
  • Fed Ex Ground: 1-5 business days within 48 contiguous states.

Please call for rates and availability for Saturday Delivery orders.

Fed Ex shipments are covered by insurance that guarantees that Bass Mafia Tackle, LLC. will replace packages that are lost or damaged during transit.

Note: Priority Mail, World Mail, and Express Mail do not offer a tracking service, and are NOT insured. Bass Mafia Tackle will not replace packages that are lost or stolen if Priority Mail, World Mail, or Express Mail was the method of shipment chosen by the customer. Bass Mafia Tackle, LLC. will not be responsible for lost or stolen shipments to a non-current address. If we are not notified of an address change before the shipment of your order, refunds or replacements for a lost or stolen package will not be accepted.

USPS SERVICES 

Orders ship the same day if they are received by 1:00 p.m. Central Standard Time.

  • Priority Mail: Delivery within 2 days in most cases.
  • Express Mail: overnight delivery to most U.S. addresses, including PO Boxes:
  • Parcel Post: Delivery in 2 to 8 days
  • First Class Mail: Delivery within 3 days in most cases.weight must be less than 13oz 

 

Return Policy

 

You may return the products you purchased from us with proof of purchase within 15 days of purchase for a full refund.  After 15 days from the purchase date, all electronics, reels, and rods that are covered by a manufacturer's warranty should be returned directly to the manufacturer.  If you have a question about our return policy that is not addressed on your invoice, please call to speak with a customer service representative who will be able to give you return information specific to the product you wish to return.

 

Warranty/Defective Product Policies

 

If you receive a product either from the manufacturer or Bass Mafia Tackle, LLC. that you deem defective,  you may return it within 30 days for our inspection to determine whether or not our warranty will apply.  The product must be returned in the same condition in which it was received along with proof of purchase. The item must be in the original packaging.  Clothing must be unworn.  If upon inspection, the item is determined to be defective, Bass Mafia Tackle, LLC. will replace the item  or refund the product cost and return shipping only.  All original shipping fees and taxes incurred will not be refunded.

 

Please send all returns or exchanges to: 

Bass Mafia Tackle

Atten: Returns and Exchanges,

3005 West Parkway Drive,

Russellville AR 72802

 

If you have any questions, comments, or concerns, please feel free to contact email us via bassmafiatackle@gmail.com